Non conformance

The non conformance report register (NCR register) is used to record products or processes that are not completed in accordance with the project specifications. Recording non-conformances, how the non-conformances are resolved and methods for preventing reoccurrence are central to any project and indeed any business.

The NCR register is accessed from the main menu and consists of the main grid, related items panel and detail panel. Changing the selected item in the grid will change the list of related items and the record shown in the detail pane (if visible). To see the NCR detail page (hidden by default) double click on an NCR or select the "show NCR detail" option from the context menu (right click the grid).

New NCRs are created using the NCR wizard - accessed from the "New NCR" button in the bottom left of the page.

NCR No. *	A sequential number for each project - generated automatically by civil pro
Description *	A description of the non-conformance
Location	Where the non-conformance is located
Corrective action	How will the non-conformance be resolved?
Preventative action	What steps will be taken to prevent reoccurrence?
Action type	An item in the preset list of the course of action adopted - includes retest, reject, repair/rectify, use as is, replace/reconstruct or other (refer to disposition)
Raised by *	The person who identified the NCR
Date raised *	The date the NCR was raised
Related parties	Any third parties associate with the NCR - i.e. subcontractors or suppliers
3rd party approval req'd	Is third party approval - say by the client - required
Severity	How severe is the NCR - is it only incidental or is its impact only minor, or is it major.
Approved by	Who has approved the disposition and agreed that the proposed actions will resolve the non-conformance
Date approved	The date approval was granted
Approval remarks	Any comments or conditions relating to the approval
Closed out by	Who has checked that the steps outlined in the disposition were completed
Date closed out	When was successful completion of actions for this NCR verified
Closeout remarks	Any comments on the Close Out process
Root Cause	What was the key contributor to the NCR. By default the options are Not Specified,Personnel or Training,Materials,Methods or Process, Machinery or Plant,Environmental or Conditions but can be customized by setting the appropriate constant
NCR Cost	The cost of rectifying the NCR. These differ from the fields visible in the grid under the Values view (refer below) which show the value of work attributed to lots linked to the NCR. The cost is not displayed on the NCR.
Notes	Any general text relating to this NCR

There are different columns you may want to see in the register to those presented by default. Civil pro allows you to easily change between a set of pre-defined view using options in the grid context menu. The available views are;

Civil pro also calculates some additional properties from the NCR's properties and related items. These properties can be shown in the grid (and therefore a printed report) by selecting the value view from the context menu or by accessing the grid header context menu (right click on the grey column headers) and selecting the "Column chooser". Additional properties are;

The NCR register can be filtered by lot by selecting a lot from the drop down list present in the NCR grid context menu.